2004 Best Practices Study

AGENCIES WITH REVENUES BETWEEN $10,000,000 AND $25,000,000

EMPLOYEE OVERVIEW

EXECUTIVE PERSPECTIVES

A.

Employee Statistics

+25% Profit

+25% Growth

Average

Total Number of Employees*

97.8

96.5

103.0

PROFILE

Revenue per Employee

$154,948 $171,653 $156,428 $102,488 $101,037 $105,952

Compensation per Employee

Spread per Employee

$52,460

$70,616 $50,476

*Full-time Equivalents

REVENUES/ EXPENSES

Productivity

$200,000

Average

FINANCIAL STABILITY

+25% Profit

$150,000

+25% Growth

$100,000

EMPLOYEE OVERVIEW

$50,000

Compensation per Employee

Spread per Employee

Revenue per Employee

PRODUCER INFO

"Our goal is to achieve a minimum 15% organic growth rate year-in and year-out. This can only be achieved by sacrificing profits in two areas: 1) We overpay our employees by providing higher than market pension benefits, which enable us to attract and retain top talent, and 2) We over-serve our customers, by providing state of the art resources."

SERVICE STAFF INFO

B.

Benefits Provided to Agency Employees

Fully Paid by Agency

Partially Paid by Agency

Fully Paid by Employee

Benefit Not Provided

1

2

3

4

Accident & Health Insurance (Employees)

51.6% 48.4% 0.0% 0.0%

TECHNOLOGY

If answer is “2”, $ amount paid/mo by employee

$111

Accident & Health Insurance (Dependent)

6.3% 59.4% 34.4% 0.0%

If answer is “2”, $ amount paid/mo by employee

$168

Dental Coverage

31.3% 34.4% 31.3% 3.1% 84.4% 12.5% 3.1% 0.0% 75.0% 12.5% 12.5% 0.0% 54.8% 3.2% 19.4% 22.6% 23.3% 0.0% 0.0% 76.7% 46.7% 3.3% 0.0% 50.0% 16.7% 0.0% 0.0% 83.3% 12.5% 56.3% 25.0% 6.3% 20.0% 26.7% 46.7% 6.7%

Group Life Insurance Long Term Disability Short Term Disability

INSURANCE CARRIERS

Pension Plan Profit Sharing

ESOP 401(k)

APPENDIX

125 Cafeteria Plan

139