2008 Best Practices Study
2008 Best Practices Study
Profile
Revenues/ Expenses
Financial Stability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
REGIONAL ANALYSIS Agencies with Revenues UNDER $5,000,000
Geographic Region:
Northeast
Southeast
Midwest
Southwest
West
% of Agencies Located in Each Region
28.1%
28.1%
22.9%
11.5%
9.4%
Net Revenue Growth (Organic)
2.4%
4.6%
5.9%
5.6%
1.5%
Pre-tax Profit
16.5%
16.6%
22.8%
27.3%
20.5%
Pro Forma Pre-tax Profit
25.8%
22.4%
22.1%
34.5%
29.5%
Profitability as % of Net Revenues
Operating Pre-tax Profit
3.9%
5.6%
4.0%
15.6%
8.7%
EBITDA
19.1%
18.9%
26.3%
28.3%
21.5%
Pro Forma EBITDA
27.4%
24.8%
25.8%
33.3%
30.6%
“Rule of 20” Score
16.6
18.2
20.7
26.1
18.1
Revenue per Employee
$133,335
$139,890
$143,092
$188,817
$156,757
Compensation per Employee
$82,423
$86,713
$77,590
$95,561
$92,152
Productivity
Spread per Employee
$50,911
$53,177
$65,502
$93,256
$64,604
Commercial P&C Producers
$133,571
$109,047
$86,311
$179,192
$99,959
Personal P&C Producers
$60,050
$52,144
$37,286
*
$38,013
Pay Levels for Producer
Life & Health Producers
$172,729
$109,153
$56,129
*
$75,287
Multiline Producers
$113,873
$106,605
$118,244
$163,255
*
Commercial P&C CSRs
$49,417
$42,750
$36,309
$41,202
$50,891
Personal P&C CSRs
$39,317
$32,738
$31,958
$32,351
$38,708
Pay Levels for CSRs
Life & Health CSRs
$38,649
$28,646
$31,232
*
$35,000
Multiline CSRs
$47,096
*
$31,727
*
*
PL - National
3.3
4.0
2.7
4.1
5.6
PL - Regional
6.7
3.4
5.6
3.9
3.2
Number of Carriers
CL - National
4.7
4.9
5.5
12.9
5.0
CL - Regional
9.0
5.7
7.0
11.3
5.1
EB - All
22.0
13.6
19.7
12.8
21.5
Total PL Comms Placed
20.5%
*
*
*
*
Service Center Use
Total CL Comms Placed
6.2%
3.0%
10.1%
4.7%
5.5%
% of Agencies Making an Acquisition in the last 12 Mths
7.4%
3.7%
4.5%
9.1%
11.1%
*Insufficient Data
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2008 Best Practices Study | Appendix
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