2009 Best Practices Study

Agencies with Revenues Over $25,000,000

Profile

Revenues/ Expenses

Financial Stability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenues

(% by Source)

Average

+25% Profit

+25% Growth

Property & Casualty Commercial Commissions & Fees

53.7%

51.1%

47.2%

Bonds

3.8%

4.0%

5.3%

Personal P&C

9.9%

15.6%

3.5%

Value Added Services

1.3%

0.2%

0.4%

Contingent/Bonus

7.5%

6.6%

7.3%

Total P&C

76.1%

77.5%

63.7%

Life & Health/Financial Group Commissions & Fees

19.3%

15.2%

29.1%

Individual Commissions & Fees

0.6%

0.9%

0.4%

Value Added Services

0.8%

0.0%

1.7%

Bonus/Overrides

0.9%

0.7%

2.0%

Total L&H/Financial

21.6%

16.8%

33.2%

Investments

1.5%

4.0%

2.7%

Miscellaneous

0.8%

1.7%

0.4%

Gross Revenues

100.0%

100.0%

100.0%

Less Brokerage Commission Expense

2.8%

1.4%

1.7%

Net Revenues

97.2%

98.6%

98.3%

Future Revenue Sources % of Agencies Considering Line of Business as Very Important:

Personal Lines

51.9% 44.4% 14.8% 92.6% 77.8%

Small Commercial Lines Individual Life & Health Group Life & Health

Surety/Bonding

102

2009 Best Practices Study | Agencies with Revenues Over $25,000,000 | Revenues/Expenses