2009 Best Practices Study

Agencies with Revenues Between $1,250,000 and $2,500,000

Profile

Revenues/ Expenses

Financial Stability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Technology

Average

Top 25%

Information Technology Number of Employees (FTE)

0.5 2.0 0.1

High

Low

Total IT Payroll Expense ($)

$20,055

$36,227

As % of Total Compensation Expense

1.9%

Average

+25% Profit

+25% Growth

Total IT Expenses for Fiscal Year (as % of Net Rev) 1

1.9%

1.5%

1.9%

1 Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers, website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.

Agency Management System Utilized

37 2009 Best Practices Study | Agencies with Revenues Between $1,250,000 and $2,500,000 | Technology