2009 Best Practices Study

Agencies with Revenues Between $2,500,000 and $5,000,000

Profile

Revenues/ Expenses

Financial Stability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Technology

Average

Top 25%

Information Technology Number of Employees (FTE)

0.7 1.5 0.3

High

Low

Total IT Payroll Expense ($)

$46,115

$73,369

As % of Total Compensation Expense

2.1%

Average

+25% Profit

+25% Growth

Total IT Expenses for Fiscal Year (as % of Net Rev) 1

2.0%

1.7%

1.9%

1 Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers, website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.

Agency Management System Utilized

57 2009 Best Practices Study | Agencies with Revenues Between $2,500,000 and $5,000,000 | Technology