2011 Best Practices Study

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks Profile

12 Month Plans for Carrier Representation P&C Carriers

Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

14.3%

11.1%

11.1%

Decrease the Number of Carriers Represented

5.7%

11.1%

0.0%

Keep the Same Number of Carriers Represented

80.0%

77.8%

88.9%

L&H Carriers

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

11.4%

11.1%

11.1%

Decrease the Number of Carriers Represented

5.7%

0.0%

0.0%

Keep the Same Number of Carriers Represented

82.9%

88.9%

88.9%

Use of Carrier Service Centers

Average

+25% Profit

+25% Growth

Service Center Use Total Personal Lines Commission placed in Carrier Service Center Total Commercial Lines Commission placed in Carrier Service Center

26.1%

23.2%

33.9%

2.4%

2.2%

2.5%

2011 Best Practices Study

Agencies with Revenues Between $10,000,000 and $25,000,000

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