2011 Best Practices Study

Analysis of Agencies with Revenues Over $25,000,000

Revenues (% by Source)

Key Benchmarks Profile

Average

+25% Profit

+25% Growth

Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix

Property & Casualty Commercial Commissions & Fees

49.2%

46.6%

44.8%

Bonds

3.2%

2.6%

1.9%

Personal Commissions Value Added Services

10.3%

19.4%

20.7%

2.7% 6.2%

0.0% 4.2%

0.5% 5.7%

Contingent/Bonus

Total P&C

71.6%

72.8%

73.5%

Life & Health/Financial Group Medical Commissions & Fees All Other Group Commissions & Fees Individual L&H Commissions & Fees

18.9%

14.6%

19.4%

4.2% 2.3% 1.1%

2.9% 5.5% 0.9%

2.6% 0.9% 1.0%

Bonus/Overrides

Total L&H/Financial

26.5%

23.9%

23.9%

Investments

0.8% 1.0%

1.1% 2.2%

1.0% 1.6%

Miscellaneous

Gross Revenues

100.0%

100.0%

100.0%

Brokerage Commission Expense

2.8%

2.6%

1.2%

Net Revenues

97.2%

97.4%

98.8%

Revenue by Source (% of Gross Revenues)

2011 Best Practices Study

Agencies with Revenues Over $25,000,000

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