2011 Best Practices Study

Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks Profile

12 Month Plans for Carrier Representation P&C Carriers

Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

5.0%

0.0%

0.0%

Decrease the Number of Carriers Represented

10.0%

0.0%

0.0%

Keep the Same Number of Carriers Represented

85.0%

100.0%

100.0%

L&H Carriers

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

5.0%

0.0%

0.0%

Decrease the Number of Carriers Represented

10.0%

0.0%

0.0%

Keep the Same Number of Carriers Represented

85.0%

100.0%

100.0%

Use of Carrier Service Centers

Average

+25% Profit

+25% Growth

Service Center Use Total Personal Lines Commission placed in Carrier Service Center Total Commercial Lines Commission placed in Carrier Service Center

14.9%

45.2%

31.0%

0.7%

0.7%

0.7%

2011 Best Practices Study

Agencies with Revenues Over $25,000,000

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