2011 Best Practices Study

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Revenues (% by Source)

Key Benchmarks Profile

Average

+25% Profit

+25% Growth

Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix

Property & Casualty Commercial Commissions & Fees

45.4%

42.5%

43.0%

Bonds

1.0%

0.4%

0.4%

Personal Commissions Value Added Services

23.5%

29.6%

25.4%

0.6% 7.6%

0.4% 8.1%

0.0% 7.9%

Contingent/Bonus

Total P&C

78.1%

81.1%

76.6%

Life & Health/Financial Group Medical Commissions & Fees All Other Group Commissions & Fees Individual L&H Commissions & Fees

12.7%

11.9%

12.8%

3.4% 3.6% 0.8%

3.0% 2.0% 0.8%

2.1% 6.6% 1.0%

Bonus/Overrides

Total L&H/Financial

20.5%

17.7%

22.6%

Investments

0.5% 0.9%

0.2% 0.5%

0.6% 0.1%

Miscellaneous

Gross Revenues

100.0%

100.0%

100.0%

Brokerage Commission Expense

1.4%

0.6%

3.9%

Net Revenues

98.6%

99.4%

96.1%

Revenue by Source (% of Gross Revenues)

2011 Best Practices Study

Agencies with Revenues Between $5,000,000 and $10,000,000

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