2012 Best Practices Study

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks Profile

12 Month Plans for Carrier Representation P&C Carriers

Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

21.2%

25.0%

25.0%

Decrease the Number of Carriers Represented

18.2%

12.5%

12.5%

Keep the Same Number of Carriers Represented

60.6%

62.5%

62.5%

L&H Carriers

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

12.1%

12.5%

12.5%

Decrease the Number of Carriers Represented

6.1%

12.5%

0.0%

Keep the Same Number of Carriers Represented

81.8%

75.0%

87.5%

Use of Carrier Service Centers

Average

+25% Profit

+25% Growth

Service Center Use Total Personal Lines Commission placed in Carrier Service Center Total Commercial Lines Commission placed in Carrier Service Center

35.2%

*

*

12.1%

29.2%

16.2%

*Insufficient Data

2012 Best Practices Study

Agencies with Revenues Between $2,500,000 and $5,000,000

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