2004 Best Practices Study

AGENCIES WITH REVENUES BETWEEN $500,000 AND $1,250,000

INSURANCE CARRIERS A.

EXECUTIVE PERSPECTIVES

Number of P&C Carriers Represented

+25% Profit

+25% Growth

Average

Personal Lines National

2.7 3.2

2.4 4.4

2.5 3.8

PROFILE

Regional

Commercial Lines National

3.0 3.6

2.4 3.8

3.3 3.6

REVENUES/ EXPENSES

Regional

B.

Number of Group Employee Benefits Carriers Represented

+25% Profit

+25% Growth

Average

FINANCIAL STABILITY

Average Total GEB Carriers Average Number by Product GL&H

6.4

6.6

5.8

3.9 2.3 2.2 2.6

3.0 1.8 2.5 2.8

3.2 2.6 1.4 2.3

LTD

EMPLOYEE OVERVIEW

Dental

Retirement

C.

Commission Income Derived from Top Carriers

+25% Profit

+25% Growth

PRODUCER INFO

Average

% of Net Revenue from Top Carrier % of Net Revenue from Top 3 Carriers

32.8% 36.1% 33.7% 52.2% 52.7% 49.9%

SERVICE STAFF INFO

“Four words - High Quality/Low Maintenance - apply to every thing we do, including companies with great products and service who don't waste our time making mistakes.”

TECHNOLOGY

INSURANCE CARRIERS

APPENDIX

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