2011 Best Practices Study

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Revenues (% by Source)

Key Benchmarks Profile

Average

+25% Profit

+25% Growth

Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix

Property & Casualty Commercial Commissions & Fees

51.9%

49.3%

53.6%

Bonds

3.0%

5.6%

3.0%

Personal Commissions Value Added Services

22.2%

22.1%

18.3%

1.2% 8.5%

4.4% 9.2%

0.5% 7.1%

Contingent/Bonus

Total P&C

86.8%

90.6%

82.6%

Life & Health/Financial Group Medical Commissions & Fees All Other Group Commissions & Fees Individual L&H Commissions & Fees

8.5% 1.7% 1.7% 0.3%

5.0% 1.0% 2.5% 0.4% 9.0% 0.3% 0.1%

10.5%

1.5% 2.9% 0.7%

Bonus/Overrides

Total L&H/Financial

12.2%

15.6%

Investments

0.5% 0.2%

0.5% 0.3%

Miscellaneous

Gross Revenues

100.0%

100.0%

100.0%

Brokerage Commission Expense

1.1%

0.3%

0.0%

Net Revenues

98.9%

99.7%

100.0%

Revenue by Source (% of Gross Revenues)

2011 Best Practices Study

Agencies with Revenues Between $2,500,000 and $5,000,000

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